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Reset Client Account Password

Last modified: October 28, 2020
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Reset Client Account Password on

Here is the guide for you to reset your account password on Please follow the steps:

Step 1 of 5
Go to and click Customer Login to log in to your Casbay account.

Login to Casbay Account

Step 2 of 5
On the login page, click on
Forgot Password in order to proceed to reset your password.

Forgot Password?

Step 3 of 5
Next, key in your registered email address and hit the submit button. You will receive a new password in your registered email later before proceeding to reset your password.

Key in registered email address and submit

Step 4 of 5
Login to your Casbay account. After that, click on the top right and drop down the arrow icon, click on “Change Password” to reset your account password.

MissinChange Password

Step 5 of 5
Lastly, change to your new personal password. 

Change to personal password

Now, you have successfully reset your password!

If you failed using this method to reset your password, don’t hesitate to reach out to our support for further assistance. Stay tuned as we will provide more methods to Reset Client Account Password in future.

Click here to learn about How to make purchases in Casbay without registering on PayPal.



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