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Apple Macintosh Mail Setup

Last modified: October 1, 2022
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Apple Macintosh Mail Setup

Apple Macintosh Mail is a free, built-in third party email client for Mac users that offers easy setup and customisation with a user-friendly interface. This article will explain the general setup of Apple Mac Mail.

Please refer to this article for overall configurations that can be used in combination with the following installation guidelines: * General Email Settings

Before you set up Mac Mail to use your domain, you should first:

* Wait until your domain name is propagated

* Create the email account in your hosting control panel

Mail Configuration

Follow the steps below to configure email using Mac Mail. 

1. Firstly, open the Mac Mail application.

2. From the File menu, choose Add Account. First time users will be automatically prompted to create an account.

3. Then, in the appropriate fields, provide your full name, email address to be used and the password.

4.If enabled, delete Automatically Setup Account to configure the email account manually and then click Continue.
* If you want the account to be configured automatically, merely leave the chosen option and follow the prompts given by the Mail Setup Assistant.

5. Choose the proper account type.

6. Provide a description for the email account describing what that email account is for.

7. Then, enter your incoming mail server, password and user name, and then click Continue.

8. If prompted, enter the settings for Mail Incoming Security.

9. Add a description for the outgoing mail server explaining what that email account is for.

10. Next, provide the outgoing mail server information.
* If necessary, select Use Authentication and provide the email user name and password.

11. Provide the outgoing mail safety settings if prompted, and then click Continue. In the account summary, you will then be able to check their configurations.

12. Check Take Account Online.

13. Then, click the Create button to complete the process.

After completing these steps, users should be able to send and receive email via the newly created account.

Refer to this link for further help with the Mail Setup Assistant: * Mail Setup Assistant Walkthrough

Removing an Email Account

(WARNING: Removing an account in Mail will permanently delete its mailboxes, messages, notes, and to do items. Be sure to copy them to an On My Mailbox before you delete the account if you want to maintain them.)

Exchange, IMAP, and MobileMe accounts store their mailboxes and messages on the server; deleting these account types in Mail will not permanently delete messages from the server.

However, if you are not entirely sure that your account is one of those kinds, be sure to copy the mailboxes and messages you want to maintain in an On My Mailbox, or manually save individual emails by selecting them and choosing Save As from the File menu. 


If you receive an error regarding “too many connections” or “error 500,” there are a few option that are available to troubleshoot these errors. 

Delete Any Additional Folders

Mac Mail tends to open up a connection per mailbox folder. By removing folders that are not being used, the number of outbound connection attempts by the mail application decreases.

Disable the IDLE Function in Mac Mail

With the IDLE function enabled, Mac Mail will make a continuous connection to the HG server, and this will contribute to the problem. Instead, you can set up Mac Mail to check fresh mail periodically. A reliable frequency for the idle feature is every 10 minutes to ensure that Mac Mail is cleaning out any lingering processes.

To disable the IDLE feature:

1. Firstly, select Mail > Preferences from the menu.
2. Then, choose Accounts.
3. Select the desired IMAP account.
4. Go to the Advanced tab.
5. Uncheck Use IDLE command if the server supports it.
6. You can also uncheck Include when checking for fresh mail automatically.

We hope this article helped you to learn about email setup for Apple Macintosh. For more articles, please go to Knowledge Base.

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