Casbay’s Technical Support Department is handled by Experienced System Engineers and System Support Personnel on 24 Hours, 7 Days a Week. Technical Support will answer any technical questions you have about casbay.com.my hosting, products and services.

24/7 Technical Support

Mail support will answer any question related to techical issue on server, hosting, and email. Click here for email support request.


Working Hour: 24hrs x 7days

Sales Inquiries

Our sales staff will be happy to answer any questions you have about buying casbay.com.my products and services. Click here for sales inquiries.

Working Hour: 9.00am – 5.00pm GMT +08:00
Monday - Friday

Billing / Payment

Billing Department will be happy to answer any billing questions you have about casbay.com.my hosting, products and services. Click here for billing inquiries.

Working Hour: 9.00am – 5.00pm GMT +08:00
Monday - Friday

Malaysia Branches

Casbay Sdn. Bhd.

Level 15 DPulze Cyberjaya, Lingkaran Cyber Point Timur Cyber 12, 63000 Cyberjaya Selangor, Cyberjaya, 63000, Malaysia

Hong Kong Branches

Casbay Co. Ltd.

Level 19, Two International Finance Centre, 8 Finance Street, Central, Hong Kong.