Smartermail Mail Bugs Firefox & Chrome browser

AFFECTED:  Only for Mozilla Firefox and Google Chrome older versions.

ISSUE:Users of Smartermail may be facing smaller size dialog box if using/running on Webmail – with  Internet Browser Firefox Mozilla ver 31.

REMARKS: Smartermail vendor has applied the fix on the next Smartermail version update.

RESOLUTIONS/TEMPORARY WORKAROUNDS:Users are recommended to modify the temporary workaround setting of the Firefox browser as shown below:

1. Firstly, Open Firefox browser
2. Secondly, In address bar type ( about:config )
3. Thirdly, Find the setting: === dom.disable_window_move_resize ===
4. After that, set it to true.

   

    

However, we were notified that in the recent Mozilla Firefox and Google Chrome versions this problem has been patched. If you are still facing issues and unable to fix them, feel free to contact our support team.