How to make Payment online?

Last modified: April 11, 2020
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Payment online

1. Using available credits

If you have credits in your account, you can use the available credits to pay for the invoices.

> Login to our client panel 

> On the main page of the billing area, you would see an invoice listed at the bottom of the page, click on the “View Invoice”.

> Kindly ensure that the amount is correct and click on “Apply for credit” at the top of the page.

2. Payment by Credit Card / PayPal

If you wish to make payment by Paypal, kindly login to our billing area

> On the main page of the billing area, you would see an invoice listed at the bottom of the page, click on the “View Invoice”.

> On the top right corner of the invoice, click on the drop-down menu and select “Paypal/Credit Card”

> Click on the “Paypal Check Out” box

> If you wish to make payment by Paypal, click on the “Pay with my PayPal account”

> If you wish to make payment by credit card, click on the “Pay with my credit or debit card”

3. Payment by iBanking/ATM transfer

> For Local Payment (Malaysia), you can make payment by iBanking/ATM transfer. This is our account information: OCBC Current Account: 730-122-1100 ( Beneficiary Name: Casbay Sdn. Bhd. )

> For International Payment, you can perform a Telegraphic Transfer to transfer funds to our account. All transaction and conversion fees (charged by sending & receiving banks) must be borne by the sender.

Payments are made payable to:

Beneficiary Name: Casbay Sdn. Bhd.
Beneficiary Bank: OCBC Bank, Malaysia
SWIFT Address: OCBCMYKL
Account: 730-122-1100

> Once you have made the payment transfer, kindly send us an ticket to Billing Department  with enter the correct support id when you open the ticket and the following information:

1) Date of Payment

2) Mode of Payment

3) Payment Amount

4) Transaction Code for your Payment

5) Invoices you are paying for

6) What bank was the payment made from

4. Payment by Cheque

> If you wish to make payment by cheque, kindly have the cheque payable to Casbay Sdn. Bhd.

> Kindly mail the cheque to our office which is:

Level 28, The Gardens South Tower
Mid Valley City, Lingkaran Syed Putra
59200 Kuala Lumpur

Phone: 603 26308388

Once you have mail the cheque out, kindly send us an ticket to Billing Department with enter the correct support id when you open the ticket, so that we can look out for it.

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